HOW TO ORDER:
You may order directly from our web site using our secure server or via telephone (631-421-7203). Shipping charges are calculated on an individual basis for each order, depending on items purchased and destination. Domestic shipping charges start at $9 for folded items and $10 for rolled items.
We accept Visa, MasterCard and Paypal. Please note that credit card charges will appear on your bill under the merchant “John Hazelton Posters”. You may also make payment by check or money order (drawn in U.S. funds). Please note: when sending payment in the form of check or money order, make payable to John Hazelton Posters, NOT Filmposters.com.
New York State residents must add 8.75% Sales Tax to their orders. Sales Tax will automatically be added to all orders shipped to a New York address.
DOMESTIC SHIPPING OPTIONS (within the U.S.):
Unless otherwise requested, domestic orders valued under $750 are shipped via USPS Priority Mail with insurance and delivery confirmation. Domestic orders valued at $750 and up are automatically shipped by Express Mail or Federal Express 3-Day Service. If you have special shipping needs please include instructions with your order. Domestic shipping options include the following (prices are approximate; your actual shipping cost will be calculated based on your location):
- Priority Mail $10 for folded items / $12 for rolled items / $15 for linenbacked items (delivery time: 3 - 5 days)
- Express Mail $32 for folded items / $36 for rolled items / $38 for linenbacked items (2 days)
- Federal Express 3-Day Service $28 for folded items / $30 for rolled items / $34 for linenbacked items (3 days)
- Federal Express 2-Day Service $38 for folded items / $40 for rolled items / $44 for linenbacked items (2 days)
- Federal Express Next-Day Service $48 for folded items / $50 for rolled items / $54 for linenbacked items (1 day)
INTERNATIONAL SHIPPING OPTIONS (outside the U.S.):
Unless otherwise requested, all international orders valued under $750 are shipped via Priority Air Mail (Please note that all Priority Air Mail packages are insured under our own private insurance carrier). For International orders valued at $750 and up we strongly recommend shipping via Express Air Mail with insurance and delivery tracking. If you have special shipping and/or Customs requirements please include instructions with your order. See below for a range of shipping options (prices are approximate):
- Priority Air Mail - $38 for flat or folded items / $42 for rolled items / $48 for linenbacked items (10 days)
- Express Air Mail - $44 for flat or folded items / $46 for rolled items / $50 for linenbacked items (3 days)
- Federal Express - $74 for folded items / $82 for rolled items / $88 for linenbacked items (2 days)
- Please Note: Shipping will be higher for oversized posters (Forty by Sixty's, linenbacked 3-sheets, etc).
All orders are shipped within 48 hours. Domestic orders shipped via Priority Mail will be delivered within seven business days (usually sooner). International orders shipped via Priority Air Mail will be delivered within ten business days. If you have special shipping needs just let us know.
HOW WE PACK:
We pride ourselves on meticulous packing. We carefully pack all items in heavy duty cartons and mailing tubes. Flat or folded items are shipped between a minimum of four pieces of smooth corrugation and then placed inside a custom mailer. Rolled and linenbacked items are double-tubed and padded on each end with bubble wrap to properly shock-absorb the ends.
RETURN POLICY – SATISFACTION GUARANTEED:
We guarantee your satisfaction on every item we sell. We offer a seven-day return privilege on every item we sell. If you are not 100% satisfied with any part of your purchase from Filmposters.com you may return it within seven days of receipt for a complete refund of the purchase price (excluding shipping costs).
HOW TO RETURN AN ITEM:
Please inspect your order before discarding the packaging materials. If you are displeased with an item for any reason you may return it for a complete refund of the purchase price or exchange it for another item. To expedite your refund, we ask that you 1) notify us within three days of receipt that you are making a return and 2) return the item within seven days properly insured in its original packaging. Please package your return securely and include a note with your name, address, phone number and instructions for refund or exchange.