Our Policies

FILMPOSTERS.COM: specializes in authentic, original movie posters, lobby cards and Hollywood memorabilia. Unlike the glossy reprints and reproductions that are available in countless retail outlets and on-line markets, we deal only in the actual, theater-used advertising materials that were produced in limited quantities for display when the film was released. We do not sell reproductions of any kind.

Some web sites employ stock images; we don't! The item pictured is the exact item you will receive. While some sites offer "special orders", every item on our site is in stock and available for immediate sale and shipping.

PRIVACY:
Your personal information is protected at all times. When purchasing using our on-line shopping cart, you will be asked to provide your email address, name, billing and shipping address(es), credit card number, and credit card expiration/expiry date. All information, including your name, address and credit card information, is encrypted using SSL (Secure Socket Layering) technology and transmitted over and stored on Secure Servers for maximum protection. Your credit card information is sent to your financial institution for verification and transaction approval. If you would rather give this information to a customer representative over the telephone, you place your order by telephone at 631-421-7203. FilmPosters.com will never share your email address with anyone. We hate spam too! If you have opted to receive our newsletter, you will receive occasional emails (less than one per month) informing you of new additions to our inventory and special promotions.

ORDERING AND SHIPPING:
Orders may be placed on the internet using our secure server, or via phone (631-421-7203). Shipping charges are calculated on an individual basis for each order, depending on items purchased and destination. Unless otherwise requested, all domestic orders are shipped via USPS Priority Mail with insurance and delivery confirmation. International orders are shipped via Priority Mail International. If you have specific shipping needs just ask and we will do our best to accommodate you. For more shipping options and a more complete explanation of our shipping policies please view our Ordering and Shipping page.

RETURN POLICY - SATISFACTION GUARANTEED:
We guarantee your satisfaction on every item we sell. We offer a seven-day return privilege on every item we sell. If you are not 100% satisfied with any part of your purchase from Filmposters.com you may return it within seven days of receipt for a complete refund of the purchase price (excluding shipping costs). To expedite your refund, we ask that you: 1) notify us within three days of receipt that you are making a return and 2) return the item within seven days properly insured in its original packaging.